Remote Hospitality & Ticketing Agent Job at Why Knot Travel, New York, NY

OEV0aGlNc0dQT0cyYVJaVWZCT09hV2t3dVE9PQ==
  • Why Knot Travel
  • New York, NY

Job Description

This is a remote position.

We are a globally connected, remote-friendly team dedicated to providing seamless ticketing and travel services to clients worldwide. With decades of industry expertise, we offer a flexible and supportive work-from-home environment, perfect for individuals looking to start a rewarding career in the travel industry.

Responsibilities:

Ticketing & Booking Support:

  • Assist clients in booking flights, cruises, train tickets, and other travel-related reservations

  • Verify availability, pricing, and travel regulations before processing bookings

  • Ensure all reservations are accurate and align with client preferences, schedules, and budgets

  • Process modifications, cancellations, and rebookings as needed

Client Assistance:

  • Communicate with clients via phone, email, and chat to understand their travel needs

  • Provide personalized recommendations for routes, airlines, and seating options

  • Address customer inquiries, resolve booking issues, and handle special requests professionally

Administrative Support:

  • Maintain detailed records of bookings, payments, and client interactions using our system

  • Process payments and send confirmation details to clients on time

  • Stay informed about airline policies, travel restrictions, and industry updates

Benefits of Joining Our Team:

  • Fully remote position with the flexibility to work from home

  • Comprehensive training provided—no prior experience required

  • Access to exclusive travel discounts and perks for personal use

  • Supportive and collaborative team environment with mentorship and professional growth opportunities

  • Unlimited earning potential with performance-based incentives

Requirements:

  • Strong written and verbal communication skills in English; bilingual abilities are a plus

  • Excellent organizational and problem-solving skills with attention to detail

  • Customer service or ticketing experience is preferred but not required—training is available

  • Self-motivated and able to work independently in a remote setting

Basic computer proficiency, including familiarity with booking platforms and CRM tools (training provided)



Job Tags

Full time, Work from home, Worldwide, Flexible hours,

Similar Jobs

Verizon

Senior Account Manager - Business Sales Job at Verizon

 ...When you join Verizon You want more out of a career. A place to share your ideas freely...  ...efficiently manage your time, excellent customer relations skills, and excitement for...  ...Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet... 

Hood Industries, Inc.

Operations Manager Job at Hood Industries, Inc.

 ...at Hood DistributionHood Distribution is looking for an Operations Manager for its Memphis, TN facility. Hood Distribution is a wholesale...  ...you will be required to provide documentation indicating your legal right to work in the U.S.An Equal Opportunity Employer... 

Delta-T Group Inc.

Counselor - Substance Abuse ($28-$30/hour) Job at Delta-T Group Inc.

 ...referring highly qualified professionals for rewarding short and long-term contract opportunities. Our client is seeking a Substance Abuse Counselor at a Methadone Clinic in Detroit, Michigan. Client's Requirements and Description: ~$28$30/ hour ~ LMSW w/ CADC or... 

Alaska Airlines

Financial Planning Analyst III Job at Alaska Airlines

Financial Planning Analyst III Location Seattle, WA (Downtown area) : Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans... 

Belcan

Aerospace Engineer Co-op - Boeing Job at Belcan

 ...job in Tukwila, WA is currently available at Belcan supporting a Boeing Commercial Derivative Program. To be considered for this role,...  ...engineering firms in the United States. We maintain a small company atmosphere as well as open communication at all levels of our organization...