Job Description

HarmonyTech Inc. is seeking a highly skilled Production Support Manager with 5+ years of experience in production monitoring, automation, and IT operations support. This role focuses on overseeing day-to-day operations, implementing monitoring tools, and ensuring the efficient execution of production support tasks. The ideal candidate will have strong expertise in monitoring technologies, container environments, and logging analysis tools.

Position is in the National Capital Region (Washington DC, Maryland, Virginia) and requires U.S. citizenship.

Job Responsibilities:

• Oversee and manage day-to-day operations, ensuring efficient production monitoring and support.
• Lead and coordinate multiple tasks and projects, providing technical guidance to the project team.
• Review and assess the quality of work products, ensuring adherence to industry standards and best practices.
• Organize, direct, and coordinate the planning and execution of all project support activities.
• Utilize production monitoring tools to track performance and identify areas for improvement.
• Implement and manage logging aggregator and analyzer tools to enhance operational efficiency.
• Foster a collaborative environment, encouraging team members to share insights and solutions.
• Stay updated with the latest trends and technologies in production support and automation.

Required Experience:

• 5+ years of experience in production monitoring, automation, and production support.
• Proficiency in production monitoring tools such as AppDynamics or similar.
• Experience with logging aggregator and analyzer tools like Splunk, ELK, or equivalent.
• Familiarity with container environments, including Kubernetes, OpenShift, AWS EKS, and associated monitoring tools (Kiali, Prometheus, Jaeger, Grafana).

Preferred Experience:

• Hands-on experience with OpenShift, AWS EKS, and Kubernetes.
• Knowledge of service mesh technologies, particularly ISTIO.
• Experience with monitoring tools specific to OpenShift, Kubernetes, ISTIO, and RHEL7+ Virtual Machines.
• Familiarity with Splunk and its functionalities.
• General knowledge of Spring Boot is a plus.

Education:
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.

If you are interested and feel that you would excel in the position, we invite you to apply. During this phase of our recruiting effort, we will not be able to accept telephone calls. Only those candidates meeting the requirements will be contacted. No recruiters please.

About HarmonyTech

We have been delivering information technology services and solutions across the Federal government and commercial clients for over a decade. Our employees are the most important assets of our company because they delivery value and care for our clients. We are a company of passionate technologist constantly evolving in our understanding and application of technology to best fulfill our client’s mission needs. We operate under a flat and efficient organizational structure to ensure our hand-picked consultants have the flexibility to take risks and be innovative. We typically work in small, agile teams as we design and develop solutions to address our client’s business challenges. Our success is measured with every satisfied customer and employee.

Why you want to join us

• You have a passion for solving our customers complex business problems
• Awesome learning and professional development opportunities
• A culture built on teamwork and excellence

Benefits

HarmonyTech offers a highly competitive salary and including:

• Medical/Dental/Vision Insurance (company contributes 80% of the entire premium)
• Short/Long Term Disability Coverage
• Life and AD&D Insurance
• 401(k) Retirement Plan with Company Match
• Tuition Reimbursement
• Employee Referral Bonus
• Paid Federal Holidays
• Accrued Paid Time Off
• Click the benefits package link above to check out the benefits we offer

Legal

HarmonyTech believes in a policy of equal employment and opportunity for all people based on merit. We are an Equal Opportunity Employer (EEO) and Drug Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or any other category protected by applicable federal, state or local laws.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Additionally, they do not establish a contract for employment and are subject to change at the discretion of HarmonyTech.

Job Tags

Holiday work, Full time, Contract work, Temporary work, Local area, Remote job,

Similar Jobs