Job Description

Inside Sales Representative
Delray Beach, FL
Full-Time

Base Salary of $25,000 + Commissions and Bonuses

About Us:
Our client is a trusted leader in the roofing industry, providing top-quality roofing solutions to residential and commercial clients. We pride ourselves on delivering exceptional customer service and high-quality craftsmanship. We are currently seeking a motivated and detail-oriented Inside Sales Representative to join our team in Delray Beach, FL. This is an exciting opportunity to be part of a growing company with room for advancement!

Job Description:
As an Inside Sales Representative, you will play a key role in connecting potential clients with our roofing experts by scheduling appointments for consultations and estimates. You will engage with leads generated through various channels, qualify prospects, and ensure seamless communication between clients and our sales team. The ideal candidate will be organized, customer-focused, and driven to meet goals in a fast-paced environment.

Key Responsibilities:

• Cold call prospective clients via phone, email, and other communication channels to schedule roofing consultations and estimates.
• Gathering relevant information to ensure they are a good fit for our services.
• Set appointments for sales representatives and ensure the schedules are optimized for efficiency.
• Follow up with leads and clients to confirm appointments and answer any questions they may have about the process.
• Maintain accurate records of all interactions, appointments, and client information in our CRM system.
• Provide exceptional customer service, addressing any concerns or inquiries promptly.
• Assist in identifying opportunities for improving lead generation and appointment setting processes.
• Meet and exceed individual and team-based performance metrics and targets.

Requirements

Requirements:

• Previous customer service, or sales experience is a plus.
• Excellent phone etiquette and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable working with CRM software and basic computer systems.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.
• Reliable and punctual with a strong sense of accountability.

Benefits

Benefits:

• Competitive base salary with performance-based incentives.
• Paid training and ongoing professional development.
• Paid time off (PTO) and holiday pay.
• Friendly, supportive work environment with opportunities for growth.

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