Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Process additional administrative, bookkeeping. and accounting procedures as required
• Provide exceptional service to all hotel guests during their stay

Qualifications:

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Flexible overnight hours are required
• High school diploma or equivalent required; some college preferred
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Outstanding communication skills and excellent customer service skills are required

About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job Tags

Flexible hours,

Similar Jobs