Front Desk Associate/Night Auditor Job at Ramada Hotel and Conference Ce, Edgewood, MD

OEUxaWk4UUZNZSs1WkJSZWRoQ0JhbTh5dVE9PQ==
  • Ramada Hotel and Conference Ce
  • Edgewood, MD

Job Description

Front Desk Associate/Night Auditor Location Edgewood, MD :

Job Summary We are seeking a dedicated and professional Front Desk Clerk/Night Auditor to join our team. This role is essential in providing exceptional customer service and ensuring smooth operations during the night shift. The ideal candidate will be responsible for managing front desk operations, handling guest inquiries, and performing night audit duties to ensure accurate financial reporting.

Responsibilities

  • Greet guests warmly upon arrival and assist with check-in and check-out procedures.
  • Manage reservations and ensure all guest requests are handled promptly and efficiently.
  • Answer phone calls using proper phone etiquette, addressing inquiries regarding hotel services, rates, and availability.
  • Conduct nightly audits of financial transactions, ensuring accuracy in billing and reporting discrepancies as needed.
  • Maintain a clean and organized front desk area to provide a welcoming environment for guests.
  • Assist guests with any issues or concerns during their stay, providing solutions to enhance their experience.
  • Collaborate with other hotel departments to ensure seamless service delivery.

Skills

  • Strong customer service skills with a focus on hospitality and guest satisfaction.
  • Proficient in using phone systems and handling multi-line calls effectively.
  • Previous experience in hotel management or a similar role is preferred but not required.
  • Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests.
  • Familiarity with night audit processes and procedures is advantageous.
  • Excellent organizational skills with attention to detail to manage multiple tasks efficiently.

Join our team as a Front Desk Clerk/Night Auditor and become an integral part of creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 24 - 30 per week

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 10 hour shift
  • 4 hour shift
  • 8 hour shift
  • Evening shift
  • Every weekend
  • Holidays
  • Monday to Friday
  • Morning shift
  • Night shift
  • On call
  • Overnight shift
  • Rotating weekends

Work Location: In person

Job Tags

Hourly pay, Holiday work, Full time, Part time, Flexible hours, Shift work, Day shift, Afternoon shift, Monday to Friday,

Similar Jobs

Express Courier International dba LSO Final Mile

Delivery Drivers Needed Job at Express Courier International dba LSO Final Mile

We are looking for new DELIVERY DRIVERSwe need drivers who own: CARS, SUVs, MINIVANs or BOX TRUCKs who are interested in partnering with us to provide excellent service to our customers. Become an Independent Contractor with the opportunity to GROW YOUR OWN BUSINESS... 

KEVIN DAHLKE INSURANCE BROKERAGE

Customer Service Representative Job at KEVIN DAHLKE INSURANCE BROKERAGE

 ...customer inquiries via phone, email, or chat promptly and professionally. Provide...  ...insurance agency ~3+ years in commercial lines insurance ~ Knowledge of Acord...  ...Flexible schedule Paid time off Work from home Shift ~8-hour shift Experience... 

The Elmhurst HealthCare

Activity Assistant Job at The Elmhurst HealthCare

 ...Job Overview Summary: Under the directionand supervisionof an Activity Director,the Activity Assistant is responsible for providinggroup and individual activities for the residents. The number one goal is to bring fulfillment and happiness by smiling and bringing... 

Leidos

Senior Cyber Infrastructure Support Job at Leidos

 ...Cloud Cisco Hardware Hyper-V Support ITIL Network PowerShell Python Security VMware More: At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success... 

Yellowstone Local

Electrician & Electrical Helpers Job at Yellowstone Local

 ...professionals who have your back Reputation: Be part of a company known for quality, integrity, and results Your New Role As an Electrician at Haskins Electric , youll be installing, maintaining, and repairing electrical systems in both residential and commercial...